DataPivot’s Mission
DataPivot was established in 2015 to become an independent resource for Data Center and Cloud Solutions that would stand the test of time. We desire to be a long term resource for our Enterprise clients to utilize as they need us and as they see fit! Each and every interaction with a client no matter how frequent or infrequent, we strive to leave a strong impression that we are a valuable extension of their team which adds distinct value. We want our clients’ buying experience to be pleasant and fulfilling leading to long term, trusted partnerships. DataPivot has strived to build our business on a foundation of granite that will last many years into the future while innovating and adjusting every step of the way.
In late 2014, as DataPivot’s Founder, Giles Westie, was planning the company launch, he felt that it would be far more advantageous for an IT Sales Professional to maintain trusted client relationships for many years vs. short brief stints where the sales teams get uprooted and everybody including the customer continually starts all over again. He also noticed how many of the organizations in the space were more loyal to their vendors than they were to the clients and set out to flip that around where the client is always first no matter what. He appreciated and adopted one of our clients’ sayings called “C1” meaning “Customer First” - Always put the client’s needs first no matter what and everything will work out better over the long term.
One of the biggest measurements of success and compliments that we can receive is either a referral where a past or current client recommends DataPivot or when a client joins a new firm and immediately calls DataPivot to help them get the results they desire. That vision has manifested itself many times over the last 4 years and our goal is to keep on #pivoting and moving forward with out clients for many years to come. These are a few of our most important mantras and we very much look forward to fulfilling them.
DataPivot’s Values
C1 – “Client First”
Ethics & Trust
Team Work
Resourcefulness
Innovation / #Pivoting
Long term vision
Great communication
Follow through
DataPivot’s Goals
Help our customers achieve success
Give them what they want
Enable their Goals
Deliver Customer Satisfaction > #1 KPI
Provide measurable value
Build long lasting relationships
Have a great culture